RETOUCHING ASSIGNMENTS TERMS AND CONDITIONS

 

Type of work.

Iconogenic retouching lab is offering digital editing services in photography, for photographers, designers, media, models, and other private and industrial clients. We perform the following types of work:

- color corrections, manual selective coloring and toning

- specialist cosmetic retouching on people from head to toe, including age fix and other manipulations

- subtle cosmetic retouching for model portfolio and business portraits

- digital manipulations and creating of composites for art and advertising purposes

We currently do not work with 3D or vector media. We do not perform services on materials of pornographic or violent nature.

 

Formats and standards.

We perform post-processing on digital files of high technical quality and reserve the right to cancel your order if the technical quality of your images doesn't correspond with our minimum requirements. You can submit materials from digital camera's, scanned from film, or as a print (for example, for restoration purposes). The desired requirements for digital images are:

- RAW format is highly preferred (assures the best color correction possibilities)

- TIFF format at 300dpi

- high resolution JPEG straight from TIFF, saved with highest quality, or straight from a camera, at 300dpi, never edited and re-saved before

- image size minimum 1200x1600 pixels or more for digitally created files

- image size minimum 3500x5000 pixels or more for scanned files

- image quality with minimum noise and compression artifacts

 

Price estimate.

We do not charge anything for price estimate, and our consultation regarding your order is free. If you want to know the price per image, please do the following:

- submit an image to us in full resolution according to our technical requirements (see above)

- give us a list of requirements for editing as accurate as possible

- tell us what the image is going to be used for, in which layout, with which colors etc.

The minimum work done on an image includes: general color corrections and cosmetic retouching on a model (better skin, hair, eyes, matching colors of face&hands&neck etc). When you want separate work on background, or clothes, or more severe face/body manipulations, there will be higher costs, and we will always tell you in advance how much each particular image is.

Every price estimate is valid for 30 days. After 30 days, we reserve the right to change our prices according to our current marketing conditions.

 

Payment, deposit and test orders.

From Dutch residents we accept bank transfer only. From non-Dutch clients we accept PayPal. We  start working after 50% deposit on your order. At the same time, we give you a time estimate per image or per order, which starts after email confirmation of your deposit from PayPal or after your deposit showed in our bank account. We send a watermarked full preview of the retouched image. If you are satisfied with that preview, you get the retouched JPEG/TIFF after the remaining 50% is completed. If you want to fix something, you have 1 chance to tell us. If you want to have something done you didn't report in your requirements before, it can lead to additional charges (see "Price estimate").

Please note, there are no exceptions in terms of deposit, neither for urgent orders, nor for "test"-orders. If your order is urgent, you will be advised to use the high priority option in your electronic banking, so we can start on your order almost immediately (for Dutch citizens), and you will also be advised to complete 100% of payment if you want to skip the watermarked preview phase.

We also do not accept unpaid "test" orders from new clients. We do believe that 1) our portfolio is broad enough to show the quality and style of work, and 2) that every job has to be paid.

 

Cancellation.

If you want to cancel your order after we already started the editing, your payment will not be refunded.

 

Return of images.

We can send you edited images back in any format you wish, JPEG, TIFF or PSD. Please report in advance which format you prefer. Your images will be available for download from our server within 48 hours.

 

Copyright matters.

We do not claim the rights for post-processing authorship, with the exception of complex artwork composites in some cases.

If you are NOT a photographer or a copyright holder of submitted images, we cannot proceed with your order before prior written permission from a copyright holder, allowing us to manipulate the images in any form.

 

Confidentiality

We will never re-publish your images, edited or original, before your written permission to do that.

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I would like to place an order for image editing. I have read all information above, I understand and agree to it.

 

Thank you!